Privacy Policy

ReNu Medical Aesthetics Clinic Sheffield Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or contact us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following information:

• Name, date of birth, address, telephone number, and email address
• Medical history, treatment records, consultation notes
• Payment details
• Website usage data through cookies (such as IP address, browser type)
   

2. How We Collect Your Information

We collect your information when you:

• Fill in a contact form or booking form on our website
• Complete a medical questionnaire / consent form (e.g., Jotform)
• Attend a consultation or treatment
• Interact with our website via cookies and analytics tool.

3. Why We Collect Your Information

We collect and process your data to:

• Provide aesthetic and medical treatments tailored to your needs
• Manage appointments, payments, and patient records
• Communicate with you about appointments and follow-up care
• (With your consent) send you information about promotions, offers, or updates
• Comply with legal and regulatory obligations
   

4. How We Store and Protect Your Information

• Your information is securely stored on encrypted systems accessible only by authorised staff.
• We retain your personal and medical records for a minimum of 7 years, as required by law.
• We use industry-standard security measures to protect your data.
   

5. Sharing Your Information

We will never sell, rent, or share your personal information with third parties, except:

• Where legally required (e.g., regulatory or law enforcement bodies)
• If you are referred to another healthcare professional, with your consent
   

6. Cookies and Website Tracking

Our website uses cookies to enhance your browsing experience and to collect anonymous analytical data about site usage.

You can control cookie settings through your browser settings.

For more information, please see our [Cookies Policy] (insert link if you have a separate one).

7. Your Rights

Under data protection law, you have the right to:

• Request access to the personal data we hold about you 
• Request correction of inaccurate information
• Request deletion of your personal data ("right to be forgotten") 
• Withdraw consent at any time (for marketing communications)
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

To exercise any of these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or the information we hold about you, please contact:

ReNu Medical Aesthetics Clinic Sheffield Ltd
Email: info@renumedicalaesthetics.co.uk
Phone: 07950486352
Address: 71 Greenhill Main Rd, Sheffield S8 7RE

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Please check back periodically for updates.

This Privacy Policy was last updated on 25th April 2025